ParkPing Support
Get help with the ParkPing app, report issues, or contact our support team.
Support Email: support@parkping.tech
- Parking detection not working
Issues with automatic parking detection or location accuracy
- Location / Motion / Notification permission issues
Help with location permissions, motion tracking, notification settings, or alerts not working
- Smart reminders and alerts
Questions about parking expiration reminders or notification timing
- Account, login, or car management issues
Trouble signing in, account recovery, or managing vehicles
- Privacy, data, and security questions
Questions about how your data is used, stored, or deleted
- Feature requests & feedback
Suggestions for new features or improvements to the app
- App issues or bugs
Crashes, freezing, or unexpected behavior in the app
Why isn't the app detecting my parking?
Make sure location services are set to "Always" for ParkPing in your device settings. Also ensure motion and fitness tracking is enabled, as the app uses this to detect when you've stopped driving.
How do I delete my account and data?
You can delete your account from the Settings tab in the app. Alternatively, email us at support@parkping.tech and we'll process your request within 30 days.
Why am I not receiving parking reminders?
Check that notifications are enabled for ParkPing in your device settings. Also verify that "Parking Expiration Alert" is turned on in the app's Reminder settings.
This page serves as the official support channel for the ParkPing mobile application.
For privacy information, see our Privacy Policy. For terms of use, see our Terms of Service.